TD is conducting a survey about the banking and financial habits of its customers. TD's full privacy policy can be found here.
TD has commissioned Ipsos Limited Partnership, commonly known as "Ipsos", to carry out this research survey on its behalf. Participation in this research is voluntary, and you are free to decide not to take part if you do not want to. Your decision will not affect your relationship with TD in any way.
This privacy policy only applies to this research survey.
What are Ipsos's company details?
What information will Ipsos collect about you?
How will Ipsos use the information you provide?
Who will have access to your information?
Will this survey collect information from children?
How long will Ipsos keep the information you provide?
How does Ipsos ensure your personal information is held securely?
Does this survey use Cookies or similar code?
Who to contact if you have any questions about this study or this privacy policy?
How you can get access to your information and/or correct it?
Changes to this privacy policy
Useful links
What are Ipsos's company details?
Ipsos is a specialist research agency established in France and part of the Ipsos worldwide group of research companies. Ipsos's full company details are: https://www.ipsos.com/en-ca/legal-mentions.
Ipsos is a member of MRIA, as such Ipsos abides by the MRIA and associated regulations and guidelines. You can find further information about Ipsos on its website that can be found here.
What information will Ipsos collect about you?
If you do take part in this survey, Ipsos will collect the information you provide when you complete the on-line questionnaire.
If you contact Ipsos for any reason regarding this research, Ipsos will also use any contact information you may provide to respond to your request.
How will Ipsos use the information you provide?
All the information you provide will be stored separately from the personal information used to invite you to participate in this research. Your participation in this research, together with your individual responses to the questions will be kept strictly confidential by Ipsos and TD.
Your responses to this survey will be used solely for research analysis purposes only. The results of this research will be anonymous, statistical information only, and we can assure you that you will NOT be identifiable in any published results. If you contact Ipsos for any reason regarding this research, your contact details will be used solely for the purpose of responding to your request.
We can assure you that any information you provide during this research will NOT be used for marketing, nor will we sell or pass on your information to any third party.
If you have any questions about this research or how your information will be used, please contact the study team. They can be contacted by email sent to [email protected]
Or by letter sent to:
IPSOS LIMITED PARTNERSHIP |
Who will have access to your information?
Access to your information will be limited to only those Ipsos staff involved in this research project, or who need access in order to directly support the systems used for this research, such as the online survey and research data analysis systems. This may include staff in:
- Other Ipsos Group companies involved in this research.
- Our sub-contractors who may carry out some of the processing on Ipsos's behalf, and under Ipsos's control; including the service providers who host or provide technical support for our systems.
This may also involve transferring your personal information to other countries. However we can reassure you that we take great care to ensure any transfers are carried out securely and in compliance with all applicable data protection and data privacy legal requirements. We can also assure you that any sub-contractors involved are also required to abide by the same data privacy legal requirements and security arrangements as Ipsos.
Will this survey collect information from children?
For research involving children, we will always seek consent of from a parent, legal guardian or other person legally responsible for the child before inviting them to take part in the research. However we are only inviting adults to participate in this research survey.
How long will Ipsos keep the information you provide?
At the end of the project we will securely delete all the personal information, leaving only anonymous research results. Ipsos will also securely destroy the personal information that the above mentioned client provided for this research at this time.
How does Ipsos ensure your personal information is held securely?
We take very seriously our responsibilities to keep your personal information secure. As such we take every reasonable precaution to ensure your information is protected from loss, theft or misuse. These precautions include appropriate physical security of our offices, controlled access to computer systems, and use of secure, encrypted internet connections when collecting personal information.
Does this survey use Cookies or similar code?
Some on-line surveys collect information through the use of 'cookies'. These are small files stored on your computer. These files are used as sparingly as possible and only for quality control, validation and, more importantly, to prevent us sending you reminders for a on-line survey you have already completed. It is possible for you to delete 'cookies' or to prevent their use by adjusting the browser settings on your computer.
We also automatically capture information about your operating system, display settings and browser type in order to ensure that the survey questionnaire is delivered in a form suited to the software your computer is using. We do not capture any other information from your computer.
Who to contact if you have any questions about this study or this privacy policy?
If you have any questions about this research or how your information will be used, please contact the study team. They can be contacted by email sent [email protected]
Or by letter sent to:
Ipsos Limited Partnership
|
If you have any questions or require further information this privacy policy, Ipsos's compliance with data protection laws or information we may hold about you, please contact our Compliance Department. They can be contacted by email sent to [email protected] with "TD Banking Survey 17-092394" as the subject line.
Or by letter sent to:
Ref: |
17-092394 TD Banking Survey |
How can you get access to your information and/or correct it?
Ipsos can provide a copy of your responses to this research, together with the personal information used to contact you for this research on request at any time before the results are anonymised. For further details, please contact our Compliance Department. They can be contacted by email sent to [email protected] with "TD Banking Survey 17-092394" as the subject line.
Or by letter sent to:
Ref: |
17-092394 TD Banking Survey |
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You also have the right to request a copy of the personal information TD holds about you. For information on how to obtain this information please contact TD.
Changes to this privacy policy:
We keep our privacy policy under regular review and this policy was last updated on the 1st of July 2016.
| TD Canada Trust: | https://www.td.com/about-tdbfg/our-business/index.jsp |
| Market Research Intelligence Association: | www.mria-arim.ca |
| Ipsos Group: | www.ipsos.com |